Terms and conditions
100% Satisfaction Guarantee
We guarantee complete satisfaction on all our work for a period of 30 days.
Should you fail to be completely satisfied with your CV, you can return to us and we will re-write your CV at no additional charge. This is on the understanding that the brief, country, role and requirements are exactly the same as when first agreed. If you are still not satisfied with what we produce and you have been unable to secure employment for more than 90 days after your CV was completed, you can return your resume to us for a refund of 100% of all money received.
Of course every effort must be made within this period to obtain interviews with both employers and/or agencies. Global CV Solutions Limited will not be held accountable if positions applied for are of an inappropriate level or if you have a lack of relevant skills and/or experience and this is the likely reason why no interviews have been sought. To obtain a full refund you may be asked to provide evidence of applications.
It is our policy that individual clients make payment in full before we commence delivery of any services. Organisations that retain us to proived services to them or their individual employees are normally invoiced on commencment of agreed services and payment is expected in 14 days of the date of invoice.
It is our policy to continue to work on your CV and/or cover letter free of charge for 10 working days, until you are completely satisfied and have accepted the final draft. We are so confident we will produce an outstanding interview winning resume, we guarantee our work for a period of 30 days.
Should you fail to be completely satisfied with your CV, you can return it to us and we will re-write it for free. Please see guarantee policy above.
Global CV Solutions Limited
No Guarantee of Employment
We specialise in the design of outstanding, well presented, informative interview-winning CVs for candidates of all levels and industry sectors but we can in no way guarantee that the use of our products will result in a job offer.
There are so many factors that determine if a person is successful in obtaining a job that we cannot be responsible for the outcome. All we can promise is to do our very best and help you in any way we can. If we offer to forward your CV to one of our agency partners, this in no way guarantees you an interview or job through them.
Global CV Solutions Limited are dedicated and motivated to provide you with an unrivalled customer experience. If you are unhappy with any part of our service, please contact us immediately. Complaints are taken seriously and we will ensure that the problem is resolved quickly and effectively.
We pride ourselves on outstanding communication and customer service so we would always prefer you talked to us first so we have the opportunity of resolving your issues – thank you.
Please contact the General Manager directly
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